Nova Scotia Health Authority

Besoin d’aide en français? Cliquez ici.

The emergency department has a separate entrance. It is open 24 hours a day, seven days a week.*

*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.

If you need help immediately, call 911.

To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment. 

You can also find estimated wait times for select locations on our Emergency Department Wait Times page.

View the list of NSHA programs and services.

Please note: There are currently visitor restrictions in place due to COVID-19. Please visit www.nshealth.ca/temporaryclosures for up-to-date information.

Visitors are welcome from 10 a.m. to 7 p.m. Please check with nursing staff if you want to visit outside of the standard visiting hours.

*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.

A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. Change machines are located in the lobby and in the emergency department. 

Free public WiFi.

• Private room: Includes one bed and one washroom. You can find current rates here.
• Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

You can find updated information about fees and bill payments for Canadians and out of country patients here.

TV Service

TVs are located in most patient rooms. There may be a connection and service fee.
    
Phone Service

Each patient room has a phone that receives incoming calls. Patients can dial 499 to make arrangements for service to place outgoing calls. There is a fee for this service.

During your stay, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.

When you are admitted, you will receive a service menu. To order your meal, dial 444 and place your order with our call centre staff. This service is available from 7 a.m. to 6 p.m. 

Cafeteria
Hours of operation: 
Monday to Friday: 7:30 a.m.to 2:30 p.m.
Weekends and holidays: Closed

Kiosk
Hours of operation:
Monday to Friday: 7 a.m. to 7:30 p.m.
Weekends and Holidays: 8:30 a.m. to 6 p.m.

The Apple Cart
Hours of operation:
Monday to Saturday: 10 a.m. to 4 p.m. and 6:30 p.m. to 8p.m.
Sundays and holidays: 1 p.m.to 4p.m. and 6:30 p.m. to 8p.m.

The chapel is located on level two and is open 24 hours a day.

There is a coordinating chaplain on staff at the hospital. You can reach the coordinating chaplain at 902-678-7381 ext. 2252.

There are also community clergy of most faiths and denominations who can be contacted. Some denominations have lay pastoral visitors to visit members of their own church or denomination.

Bank machines are located in the lobby and in the Emergency Department.

Watch this video to find out everything you need to know about having a baby at Valley Regional Hospital, or visit our 

Visit our Maternal and Child Health Services page to learn more about our programs and services.

Valley Regional Hospital, which opened in 1992, serves the people of Kings and Annapolis Counties, and provides specialty services as a referral centre for the Annapolis Valley and other areas of Western Nova Scotia.